Book`em 5.1.3 review

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Designed for the outdoor recreation industry, Book'em! is flexible enough to be the software system of choice for any business that needs to manage events and reservations.

License: Demo
OS: Mac OS X
File size: 0K
Developer: Outside Technology
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Price: $1195.00
Updated: 29 May 2006
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Designed for the outdoor recreation industry, Book'em! is flexible enough to be the software system of choice for any business that needs to manage events and reservations.

Besides handling all aspects of event management - reservations for recurring and one-time-only events, class scheduling (non-consecutive multi-day events), invoicing, estimating and quote generation, staff scheduling and payroll, waiting list, cancellations, customer credit accounts, gift certificates, etc.

Book'em! has powerful marketing tools like contact and demographic tracking and built-in email and print mail merge. It will print sheets of labels and drive an individual label printer. It has many built-in reports and a custom report editor.

Here are some key features of "Bookem":
Recurring and one-time trips & classes
Facilities handling with reservations time-in/time-out
Complete membership module
Member ID card printing
Automated schedule creation
Instantly view availability of all trips
Take new reservations with the click of a button
Add new customers while reserving
Keep parties together
Flexible waiting list
Tracks liability and cancellation policy awareness
Easy rescheduling and cancellations
Real graphical calendar
Custom event quote estimator
Event sponsorships
Hotel and room assignments
Guide/instructor assignments
Choice of roster formats
Personalized confirmation letters: print or email
Built-in word processor for personalized mail merge
Complete customer histories
Powerful keywords system
Duplicate record checking
Extensive contact management features
Mass-mail tracking
Label printing, complete with internal spool
Postal Return Handler
City/state lookup glossary
To Do list for each trip
Items needed reporting for each trip
Detailed payroll reporting
Staff assignment reports
Guide certification tracking
Pick-up assignment and bus manifests
FAA-compliant flight manifest
User-day license reporting
Full, flexible invoicing with 3rd party billing
Partial payments
Receivables tracking
Transactions reporting
Income summary reporting
Automatic discount system
Customer credit accounts
Multiple sales tax rates & districts
Quick Reservation Finder
Contacts file with Address Book
Import and export records in any computer format
Automatic capitalization
Automatic phone number formatting with default area code
Handles international addresses and phone numbers
Recognizes valid credit card numbers
Customizable date formats
Search and sort by any criteria
Built-in graph editor
Custom report editor
Attendance tracking
Secure password entry system
Credit card encryption
Networkable, client-server ready
Internal multi-tasking for instant access to all program areas
Google searches and Mapquest lookups from the Address Book.

Limitations:
30 days demo.

What's New:
Bugs Fixed
One-time events created from the Home Screen and the One-time Event List would not allow a reservation to be taken. An error “Master type not set” was shown.
Email attachments were not working when sending to a selection of records using the Mail Merge function from the Customer database.
When adding a new customer record while taking a reservation, the credit card fields were non-enterable.
When adding a new customer record, the Custom Field page was not accessible.
Credit card numbers printed with asterisks on the Receipts and Receivables reports even if the user has credit card access. (They will still always print with asterisks on rosters.) Several windows were opening to the wrong size, obscuring entry areas.
In several entry areas copy and paste were not working.

New Features
Sales tax functions overhauled Payment details and Reservationist added to invoice 10 user-defined custom fields have been added to the Customer table Credit card numbers are stored in encrypted form, with administrator control over user access.
A new field to save the 3-digit security code has been added. 2 new payment types have been added: Voucher and Other.
Records in the Companies table may be marked as a Voucher Source. Once marked, the issuing company may be selected when entering a payment by voucher.
New fields have been added to the Transactions table to store credit card info, check numbers, gift certificates, and voucher info. Previously, this info was just written to the Notes area.
The new Roster Financials report is available from the Print command from the File menu at the Home screen.
This lists all people reserved for all events during the selected date range and itemizes their charges for reservations, tax, any 2 Item Types. It also lists payments and balance due.
The Daily Receipts report (Print command from File menu at Home screen) has been rewritten to display the new Transactions detail and itemize by payment type.
The Receivables report (Print command at Receivables) has been reformatted to print portrait.
An invoice summary has been added, and credit cards from the customer table are printed.
It’s now easier to add custom home screen pictures. Just add them to the Pictures folder and select in Preferences.

Book`em 5.1.3 keywords